FREQUENTLY ASKED QUESTIONS (FAQS)
Answers to Most Squarespace Design + Branding Questions
Still have a question after reading the FAQs? Please send an email to hello@noirmoonstudio.com or click the above button.
Squarespace Web Design/Development Packages (FAQs):
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Websites & Branding Packages:
For only website design/development: 3 weeks! Brand design & website design/ development: 6 weeks! We begin on a Monday and your project will be completed on the Thursday of the last week. You can view my website and branding services here.
Squarespace Design Day Service:
1 day (7 hours)
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Websites & Branding Packages:
It’s very important to ensure you have completed and submitted your content to me by the Monday before the start of your project (1 week prior). Any delay in receiving content will disrupt the project timeline and I’m sure you want to stay on schedule.
Squarespace Design Day Service:
It’s very important to ensure you have completed and submitted your content to me by 1 week prior to your Design Day date. This allows me time to review your content and to ensure we are both well-prepared, and we can have a successful day!
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You will need to have the following completed before your project start date:
All Client Homework;
Pinterest Inspiration Board;
Your Business Name
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At this time, I don’t offer copywriting services.
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No. If any of these are needed or desired, then we will discuss the costs. I will keep you informed, so you are not surprised.
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To be fair to you, and every other client in the design/development calendar, I stick firmly to my design schedule. All my clients would be upset if I pushed back their project date because a client earlier in the schedule wasn’t ready.
If you’re worried you won’t be able to meet the content deadlines, send me an email at hello@noirmoonstudio.com and I will let you know the next available date in my design calendar.
Please Note: 6 business days or later after booking, there is a rebooking fee to change your design date. Your 33% retainer fee holds your place in the design calendar and that spot is no longer available to be booked by anyone else. If you change your design date within 5 business days of booking, your retainer fee will be used to hold your new date in the design calendar.
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Yes! Squarespace websites can be fully customized to the specific needs of your business and goals.
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In order to give each client my full attention I only work with 1 client at a time.
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Which plan depends a bit on what features and functionality your website will have. I’ll help you pick the best plan for you when we get on our launch call on the final day of the project.
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I use Squarespace to carefully design and develop a professional, mobile-friendly, and responsive website for you.
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Yes! Having a professional Squarespace designer build a website tailored to your business and goals helps you stand out.
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The cost of a Squarespace designer depends on their experience and the deliverables. I offer a variety of services: holistic branding + custom Squarespace website design (Starting at $3,600 USD), custom Squarespace website design (Starting at $2,400 USD), and a Squarespace Design Day (at $595 USD).
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Yes! I offer a holistic branding + Squarespace web design package. Having a cohesive brand design that truly reflects your business values and messaging is important to establish trust, professionalism, increase brand recognition across all platforms (e.g., website, social media, branding materials), market more effectively, and increase client loyalty.
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Are you a naturopath, functional medicine provider, therapist, other holistic health and wellness professional, plant-based lover, or have a sustainable business? If so, we might be a good fit!
If you aren’t in any of the above industries, still feel free to reach out. Sometimes I work with people in other industries, too.
Please fill out my contact form and schedule a discovery call. I can learn more about your business and ensure we’re a good fit.
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Even though I specialize in working with health professionals and plant-based businesses, I sometimes work with people in other industries. You can schedule a discovery call, and I can see if we’re a good match!
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If you need additional pages for your Squarespace website or other features, you can book me for a day. We can work together to check things off your to-do list!
Squarespace Web Design + Design Day Pricing (FAQs):
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Website & Branding Packages:
Yes! Project price will be split into 3 payments.
33% is due at booking to secure your spot in my design/development calendar (non-refundable).
33% is due on/by the project start date (Always on a Monday.)
34% is due two (2) days before the project end date.
Squarespace Design Day Service:
Yes! A payment plan is available if you book 3+ weeks BEFORE the desired Design Day date.
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The retainer fee is non-refundable as it reserves your time on my calendar.
General Squarespace Design (FAQs):
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Website & Branding Packages:
Please look through my Brand and Website/Development Packages to find the details, and you can also find out my process within the "What to Expect" section at the bottom of my Services Page.
Squarespace Design Day Service:
I also offer a Squarespace Design Day service, which you can view here.
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Website & Branding Packages:
Typically, projects are booked at least 4 weeks in advance, so book a consultation as soon as possible to get on my project calendar.
Please send me an email at hello@noirmoonstudio.com to inquire about my next availability.
Squarespace Design Day:
I can typically get you on my calendar within 3-4 weeks of inquiry.
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First, you will book a free 15-minute discovery call here.
If we decide to move forward, then I will send you a proposal, contract, and invoice. Once the retainer fee (deposit) is received, you will reserve your spot on my design/development calendar!
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Yes! I can work with clients who are based in other time zones.
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Please allow 2-3 (non-holiday) business days (within Monday-Thursday) to receive a response. I do not check emails from Friday-Sunday.
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The best way to get in contact with me is via email at hello@noirmoonstudio.com.
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In order to give each client my full attention I only work with 1 client at a time.